SHIPPING POLICY

Last updated: November 6, 2025

Joseph & Emma Boutique is committed to providing our customers with fast and reliable delivery. This shipping policy outlines delivery times, costs, and procedures designed to ensure an optimal shopping experience.

Delivery Times

Joseph & Emma Boutique strives to ship all orders within 24 to 48 hours of purchase confirmation. Once shipped, orders are typically delivered within 5 to 14 business days. Delivery times may vary depending on factors such as:

• Weather conditions
• High-demand periods (such as holidays)
• Customs procedures (if applicable)

Free Shipping

At Joseph & Emma Boutique, shipping is free for all orders. Regardless of order value or location, we ensure that you incur no shipping costs. This is part of our commitment to making the shopping process as easy and attractive as possible.

Shipment

All orders at Joseph & Emma Boutique are shipped directly from our supplier. This approach allows us to reduce order processing time and ensure that you receive your products as quickly as possible. Additionally, it enables accurate quality control of every item shipped.

Order Processing

As soon as your order is placed, you will receive a confirmation email with all purchase details. Orders are processed and shipped within 24 to 48 hours. Once your order is shipped, you will receive an email with a tracking number, allowing you to easily track your shipment.

Order Tracking

Joseph & Emma Boutique provides tracking information for all orders. The tracking number you receive in your email allows you to monitor your order's progress on the carrier's website. You'll know where your package is and when it will be delivered.

Questions and Support

If you have any questions about your order or our shipping policy, our customer service team is at your disposal! Please contact us by email at:

Email: info@josephandemma-boutique.ca

We are committed to responding quickly and professionally to all your questions.

Limitations and Exceptions

While we make every effort to meet estimated delivery times, unforeseen circumstances may sometimes cause delays. Such circumstances include:

• Customs procedures
• Adverse weather conditions
• Force majeure

Joseph & Emma Boutique is not responsible for these delays, but we appreciate your understanding and patience in such situations.

Summary

Joseph & Emma Boutique is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we guarantee that every customer receives their products in the shortest time possible. For any questions or additional information, please contact us at info@josephandemma-boutique.ca